Designed & Made in the USA Since 1983

General FAQs

You have questions, we have answers!

We want to make doing business with MicroRidge as easy as possible. Below are answers to some frequently asked questions regarding ordering, shipping and general business information.

Looking for our other FAQs?

Don’t see your question? Email info@microridge.com or call 541-593-1656 and we’ll get you an answer. 

I am not sure which MicroRidge product is right for my application.

We are happy to help with your pre-sale questions. You can reach our sales team at sales@microridge.com or give us a call at 541-593-3500.

If you want to start learning about our products on your own head to the following overview pages. MobileCollect Overview | GageWay Overview | WedgeLink Overview

Do you have a warranty?

Absolutely, we stand behind our products with a 1 year warranty. For more information on our warranty head to our Product Warranty & Returns page.

How long has MicroRidge been in business?

MicroRidge was founded on January 1, 1983. We have been in the quality control and measurement collection business for over 40 years. To learn more about our story head to the About Us page.

Everyone says they offer excellent technical support. What makes your technical support different?

You will always reach a real person when contacting MicroRidge for technical support during our business hours (Mon-Fri, 8:00 am-4:30 pm Pacific Time). We provide free and unlimited technical support on all of MicroRidge manufactured products before, during and after your purchase.

I am just beginning data acquisition. How can I get started quickly and cost effectively?

Most companies beginning data collection use an internally designed Excel spreadsheet or Access database.  In this case, use a GageWay KW and compatible gage cable to connect your gage to the computer for under $200.  We recommend contacting MicroRidge or one of our resellers to discuss your needs and identify the best solution for your situation and budget.